Terms of Service

General Policy
Check In: 3:00 PM
Check Out: 11:00 AM
Early check-in is based on the availability on the date of arrival at The Lani Kai Island Resort or The Bay Inn at the Lani Kai. A fee may be charged and is at the discretion of the resort or inn. To request an early check-in, please contact us at (239) 463-3111 or by email at reservations@thelanikai.com
Guarantee Policy
A valid credit card is required at time of reservation to guarantee your stay at The Lani Kai Island Resort or The Bay Inn at the Lani Kai.
Cancellation Policy
The Lani Kai Island Resort and The Bay Inn at the Lani Kai has a seventy-two (72) hour cancellation policy. Cancellations without penalty must be made by 3:00 pm three (3) days prior to date of arrival. The cancellation fee is one (1) night stay plus tax for cancellations made after three (3) days prior to arrival.
Pet Policy
The Lani Kai Island Resort and The Bay Inn at the Lani Kai do not allow pets to stay at the resort or inn. However, there is an Animal Resort with boarding services, pet pool and additional pet services located 4.8 miles from The Lani Kai Island Resort. For more information about local pet boarding options, please contact us at (239) 463-3111 or email reservations@thelanikai.com

Front Desk Agent